| dc.contributor.advisor | Díaz Ortega, Norma Constanza | spa |
| dc.contributor.author | Serrano Parra, John Alexander | |
| dc.date.accessioned | 2014-08-02T14:11:22Z | |
| dc.date.accessioned | 2015-07-13T20:03:56Z | |
| dc.date.accessioned | 2019-12-26T21:42:50Z | |
| dc.date.available | 2014-08-02T14:11:22Z | |
| dc.date.available | 2015-07-13T20:03:56Z | |
| dc.date.available | 2019-12-26T21:42:50Z | |
| dc.date.issued | 2014-06-13 | |
| dc.date.issued | 2014-08-02 | |
| dc.identifier.uri | http://hdl.handle.net/10654/12124 | |
| dc.description.abstract | “Servicio al Cliente como Plataforma Esencial para el Éxito de la Empresa;” se resume en procesos que nos plantea grandes retos que deben asumir y resolver las empresas, las cuales para lograrlo deberán hacer grandes esfuerzos en la optimización, eficacia y eficiencia en el desarrollo y diseño de estrategias orientadas a la satisfacción del cliente, entendido como el recurso más valioso para la empresa. | spa |
| dc.format.mimetype | application/pdf | spa |
| dc.language.iso | spa | spa |
| dc.title | El servicio al cliente como plataforma esencial para el éxito de la empresa | spa |
| dc.type | info:eu-repo/semantics/bachelorThesis | spa |
| dc.rights.accessrights | info:eu-repo/semantics/openAccess | spa |
| dc.subject.lemb | SERVICIO AL CLIENTE | spa |
| dc.subject.lemb | ADMINISTRACION DE EMPRESAS | spa |
| dc.subject.lemb | EXITO EN LOS NEGOCIOS | spa |
| dc.publisher.department | Facultad de Estudios a Distancia | spa |
| dc.type.local | Trabajo de grado | spa |
| dc.description.abstractenglish | "Customer Service and Essential Platform for Success in Business," is summarized in processes posed major challenges that must be assumed and resolve business, which to achieve it should make great efforts on optimization, efficiency and effectiveness in the development oriented design and customer satisfaction strategies, treated as the most valuable business resource. | eng |
| dc.title.translated | Customer service platform as essential to the success of the company | spa |
| dc.subject.keywords | Customer Service | spa |
| dc.publisher.program | Administración de Empresas | spa |
| dc.creator.degreename | Administrador de Empresas | spa |
| dc.description.degreelevel | Pregrado | spa |
| dc.type.version | info:eu-repo/semantics/acceptedVersion | spa |
| dc.subject.proposal | SERVICIO AL CLIENTE | spa |
| dc.publisher.grantor | Universidad Militar Nueva Granada | spa |
