Please use this identifier to cite or link to this item: http://hdl.handle.net/10654/16171
Title: Servicio al cliente en el sector asegurador
Title in english: Customer service in the insurance sector
Author: Silva Illera, Ginna Viviana
Date: 26-May-2017
Site: Campus UMNG
Abstract: La competencia en el sector asegurador día a día aumenta. La llegada de nuevos productos de nuevos sistemas y procesos como lo son las plataformas de cotización Web, los aplicativos gratis en el celular , hace que las organizaciones estén en constante lucha y capacitación, por lograr satisfacer las necesidades del cliente.
Abstract: Competition in the day-to-day insurance sector increases. The arrival of new products of new systems and processes such as Web-trading platforms, free applications in the cell phone, makes the organizations are in constante struggle and training, to satisfy the customer, intermediary or insurance agency, Who are the ones who carry out the sales processes and who are the insurance companies.
Keywords LEMB: SERVICIO AL CLIENTE
COMPAÑIAS DE SEGUROS
COMPETITIVIDAD
Appears in Collections:Alta Gerencia

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