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Supporting payment management at a public university: a proposal for a multicriteria constructivist model

dc.contributor.authorMartins, Vinicius Abilio
dc.contributor.authorEnsslin, Sandra Rolim
dc.contributor.authorEnsslin, Leonardo
dc.date.accessioned2020-01-08T19:29:28Z
dc.date.available2020-01-08T19:29:28Z
dc.date.issued2018-06-30
dc.identifierhttp://revistas.unimilitar.edu.co/index.php/rfce/article/view/2855
dc.identifier10.18359/rfce.2855
dc.identifier.urihttp://hdl.handle.net/10654/34000
dc.descriptionThis research intended to build a multicriteria constructivist decision-making support model to review performance and decision-making support related to payment management at the Federal University of Latin American Integration (UNILA) in Brazil. For this purpose, the Multicriteria Constructivist Decision-Making Support Method (MCDA-C) was selected. Using semi-structured interviews, 17 criteria (indicators) were laid down, which allowed an overall performance assessment and scored 21.89 points (on a 0-100 scale). In six of the 17 criteria, UNILA performs quite below the expectations of the decision-maker (Head of the Accounting and Finance Department). In order to show how the model can support payment management decision-making, the process of creating improvement actions is illustrated. The model created has incorporated unique aspects of UNILA, the expanding possibilities for performance review, and the support related to payment management decision-making, which was not considered in the literature.eng
dc.descriptionEsta investigación tuvo como objetivo construir un modelo multicriterio de apoyo a la decisión constructivista, para evaluar el desempeño y el apoyo de las decisiones relacionadas con la gestión de pagos de la Universidad Federal de la Integración Latinoamericana (Unila), en Brasil. Con este fin, hemos seleccionado la metodología multicriterio de apoyo a la decisión constructivista (MCDA-C). Por medio de entrevistas semiestructuradas, se construyeron 17 criterios (indicadores), lo que permite una evaluación general de los resultados e indicó 21,89 puntos (en una escala de 0 a 100). En 6 de los 17 criterios, la Unila tiene un rendimiento inferior de las expectativas del decisor (Jefe de Coordinación de Contabilidad y Finanzas). Con el fin de mostrar cómo el modelo puede apoyar las decisiones de gestión de pagos, se ilustra el proceso de creación de acciones de mejora. El modelo construido ha incorporado aspectos únicos de la Unila y ampliado las posibilidades de evaluación de desempeño y apoyo a decisiones relacionadas con la gestión de pagos, que no estaba previamente en la literatura.spa
dc.descriptionEsta pesquisa teve por objetivo construir um modelo multicritério de apoio à decisão construtivista para a avaliação de desempenho e o apoio das decisões relacionadas à gestão de pagamentos, da Universidade Federal da Integração Latino-Americana (Unila). Para esse objetivo, selecionou-se a metodologia multicritério de apoio à decisão construtivista (MCDA-C). Por meio de entrevistas semiestruturadas, 17 critérios (indicadores) foram construídos, o que permitiu uma avaliação global do desempenho, que indicou 21,89 pontos (em uma escala de 0 a 100). Em 6 dos 17 critérios, a Unila apresenta desempenho aquém das expectativas do decisor (chefe da Coordenadoria de Contabilidade e Finanças). A fim de evidenciar como o modelo pode apoiar as decisões da gestão de pagamentos, ilustrou-se o processo de criação de ações de aperfeiçoamento. O modelo construído incorporou aspectos singulares da Unila e ampliou as possibilidades de avaliação de desempenho e o apoio a decisões relacionadas à gestão de pagamentos, fato não encontrado anteriormente na literatura.por
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dc.formatapplication/msword
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dc.language.isopor
dc.publisherUniversidad Militar Nueva Granadaspa
dc.rightsDerechos de autor 2019 Revista Facultad de Ciencias Económicasspa
dc.rightshttps://creativecommons.org/licenses/by-nc-nd/4.0spa
dc.sourceRevista Facultad de Ciencias Económicas; Vol. 26 Núm. 2 (2018); 61-83spa
dc.source1909-7719
dc.source0121-6805
dc.titleSupporting payment management at a public university: a proposal for a multicriteria constructivist modeleng
dc.titleApoyo a la gestión de pagos para una universidad pública: propuesta de un modelo multicriterio constructivistaspa
dc.titleApoio à Gestão de Pagamentos para uma Universidade Federal: Proposta de um Modelo Multicritério Construtivistapor
dc.typeinfo:eu-repo/semantics/article
dc.typeinfo:eu-repo/semantics/publishedVersion
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dc.subject.proposalCash and payment managementeng
dc.subject.proposalconstructivist approacheng
dc.subject.proposalMCDA-C methodeng
dc.subject.proposalperformance revieweng
dc.subject.proposaluniversitieseng
dc.subject.proposalGestión de pagos y efectivospa
dc.subject.proposaluniversidadesspa
dc.subject.proposalevaluación del desempeñospa
dc.subject.proposalenfoque constructivistaspa
dc.subject.proposalmetodología MCDA-Cspa
dc.subject.proposalGestão de pagamentos e caixapor
dc.subject.proposaluniversidadespor
dc.subject.proposalavaliação de desempenhopor
dc.subject.proposalabordagem construtivistapor
dc.subject.proposalmetodologia MCDA-Cpor


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